Attributes

• METHOD TYPEE-wallet
• PAYMENTS
• PAYOUTS
• REFUNDS
• RECURRING

Introduction

Neteller is an online wallet (e-money service) that allows the merchant to deposit, withdraw, and transfer funds. In addition to this service, merchants can see their personal transactions history and control their account balance. Neteller provides same-day payments and instant cash transfers to and from affiliated merchant sites and between Neteller account holders. Neteller was acquired by the British global payments company PaySafe Group in 2015.

Supported Countries

• Algeria
• Andorra
• Angola
• Anguilla
• Antarctica
• Argentina
• Aruba
• Australia
• Austria
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Belgium
• Benin
• Bermuda
• Bolivia
• Bosnia-Herzegovina
• Botswana
• Brazil
• Saint Pierre and Miquelon
• Brunei
• Bulgaria
• Burkina Faso
• Burundi
• Cameroon
• Canada
• Cape Verde
• Cayman Islands
• Central African Republic
• Chad
• Christmas Island
• Colombia
• Costa Rica
• Croatia
• Cuba
• Cyprus
• Chile
• Denmark
• Djibouti
• Dominica
• Dominican Republic
• Ecuador
• Egypt
• El Salvador
• Equatorial Guinea
• Estonia
• Ethiopia
• Falkland Islands
• Faroe Islands
• Fiji
• Finland
• France
• French Guiana
• French Polynesia
• Gabon
• Gambia
• Georgia
• Germany
• Gibraltar
• Greece
• Greenland
• Grenada
• Guadeloupe
• Guatemala
• Guernsey
• Guinea-Bissau
• Guyana
• Honduras
• Hong Kong
• Hungary
• Iceland
• India
• Czech Republic
• Ireland
• Isle of Man
• Israel
• Italy
• Jamaica
• Jersey
• Jordan
• Kenya
• Kiribati
• Kuwait
• Latvia
• Lesotho
• Liechtenstein
• Lithuania
• Luxembourg
• Macau
• Macedonia
• Madagascar
• Malawi
• Malaysia
• Maldives
• Mali
• Malta
• Martinique
• Mauritania
• Mauritius
• Mexico
• Monaco
• Montenegro
• Montserrat
• Morocco
• Mozambique
• Namibia
• Nepal
• Netherlands
• New Caledonia
• New Zealand
• Nicaragua
• Niger
• Nigeria
• Niue
• Niue
• Norfolk Island
• North Korea
• Norway
• Oman
• Panama
• Papua New Guinea
• Paraguay
• Peru
• Philippines
• Poland
• Portugal
• Qatar
• Réunion
• Indonesia
• Romania
• Russia
• Saint Kitts and Nevis
• Samoa
• San Marino
• Saudi Arabia
• Senegal
• Serbia
• Seychelles
• Sierra Leone
• Singapore
• Slovakia
• Slovenia
• Solomon Islands
• South Africa
• South Korea
• Spain
• Sri Lanka
• Suriname
• Svalbard and Jan Mayen Islands
• Swaziland
• Sweden
• Switzerland
• Taiwan
• Tanzania
• Thailand
• Togo
• Trinidad and Tobago
• Tunisia
• Turkey
• Ukraine
• United Arab Emirates
• United Kingdom
• Uruguay
• Vanuatu
• Vietnam
• Virgin Islands
• Western Sahara
• Zambia

Supported Currencies

• AUD
• BGN
• CAD
• DKK
• EEK
• EUR
• GBP
• HUF
• INR
• JPY
• LTL
• LVL
• MXN
• NOK
• PLN
• RON
• RUB
• SEK
• USD

Payment (Deposit) Flow

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{
  "sessionToken":"<sessionToken from /getSessionToken>",
  "merchantId":"<your merchantId>",
  "merchantSiteId":"<your merchantSiteId>",
  "clientRequestId":"<unique request ID in merchant system>",
  "amount":"200",
  "currency":"USD",
  "userTokenId":"<unique customer identifier in merchant system>",
  "clientUniqueId":"<unique transaction ID in merchant system>",
  "paymentOption":{
    "alternativePaymentMethod":{
      "paymentMethod":"apmgw_Neteller",
      "nettelerAccount":"<account email>"
    }
  },
  "deviceDetails":{
    "ipAddress":"<customer's IP address>"
  },
  "billingAddress":{
    "firstName": "John",
    "lastName": "Smith",
    "country":"US",
    "email":"[email protected]"
  },
  "userDetails":{
    "firstName": "John",
    "lastName": "Smith",
    "country":"US",
    "email":"[email protected]"
  },
  "timeStamp":"<YYYYMMDDHHmmss>",
  "checksum":"<calculated checksum>"
}

sfc.createPayment({

  sessionToken: "<sessiontoken>",
  paymentOption: {
    alternativePaymentMethod: {
      paymentMethod: "apmgw_Neteller",
      nettelerAccount: "<Neteller account>"
      }     
  },
  deviceDetails:{
    ipAddress:"<customer's IP address>"
  },
  billingAddress: {
    firstName: "John",
    lastName: "Smith",
    country: "US",
    email: "[email protected]"
  },
  userDetails: {
    firstName: "John",
    lastName: "Smith",
    country: "US",
    email: "[email protected]"
  },
}, function (res) {
    console.log(res);
});

Payout (Withdrawal) Flow

Send a /payout request and include the userPaymentOptionId, which contains the user’s previously stored APM account details. Press here for an example.

After the transaction is processed, Nuvei sends a DMN that includes the result of the transaction to the URL provided in urlDetails.notificationUrl, which Nuvei recommends including in the /payout request.

User Experience

Payment

1. The user is redirected to the Neteller page.
2. The user enters their password.
3. After logging in, the user confirms the payment, either via email or via mobile:

Email:

Mobile:

Configuration Requirements

To fully configure the Neteller account:

1. Add the Nuvei IP to your Neteller back office by having the merchants log in to their account.
2. Press the Settings > Developer Settings tab in the NETELLER Merchant Account.
3. Select the API IP Whitelisting section.
4. Enable secure IPs and add the following IP addresses:
   • 194.247.167.0/24 (production)
   • 195.28.166.0/24 (production)
   • 195.28.167.0/24 (production)
   • 87.120.10.1/24 (production)
   • 87.120.11.1/24 (production)
   • 91.220.189.1/24 (production)
   • 52.16.211.57 (integration)
   • 52.17.110.204 (integration)
   • 52.112.39.133 (integration)
   • 54.242.232.64 (integration)

Required Details for Neteller MID Setup

The credentials can be found by navigating to the Settings > Developer Settings > API Keys page in the “Paysafe REST API keys” section. Select the credentials from the second row of the credentials table, marked as “private key” (please refer to the screenshot below).

The names of the credentials are:

• Username
• Password

Merchants need to configure the following webhook on the Neteller side: https://apm.safecharge.com/Neteller/NetellerNotification.ashx

It can be done either by asking Neteller to configure and setup or by navigating to the Settings > Developer Settings >Webhooks page in the merchant portal.

Required Details for Neteller Verification Flow Setup

The credentials can be found by navigating to the Settings > Developer Settings > API Keys page in the “NETELLER REST API keys” section. The names of the credentials are:

• Client ID
• Client Secret