On this page:

The Merchant Statement allows you to export a PDF statement of processing activities and fees. The statement is available for the following roles: Management, Finance_actions, and Finance_readOnly (see Roles).

See Guidelines to Data Retrieval for Financial Reports.

This report is not affected by the user time zone.

By default, the statement is not visible. If you wish to see it, please contact your Account Manager.

The statement can only be generated if two days have passed from the end of the required period.

Generating a Merchant Statement

Financial statements can be generated for up to 14 months back from the current date.

Please refer to the Reports page that explains the basic format of the reports that can be generated using the Control Panel. The page also describes how to create, schedule, and manage queries.

To generate a Merchant Statement:

From the Menu bar, select Finance > Statements > Merchant. The Merchant Statement filters are displayed.
Select the date range for which you wish to run the statement.
Select the desired filters from their respective dropdown menus.
Press Export to PDF and the statement is generated and downloaded as a PDF.

Merchant Statement

The Merchant Statement consists of four sections, which are described below:

Total Due for Period
Processing
Chargeback Activity
Fees

All four sections repeat per acquirer bank, and the last three sections repeat per currency within a particular acquirer bank.

Total Due for Period

This section displays a summary table of the total due to a client before the reserve is taken for the relevant period for each of the currencies.

Processing

The table below summarizes the parameters that appear in the Processing section.

Parameter	Description
Payment Method	The payment method used for the transaction.
Card Type	Indicates whether it is a credit or debit card.
	Possible values: Debit Credit
Sales Count	The number of sales transactions during the defined time period.
Sales Amount	The total amount of sales for the defined time period.
Refunds Count	The number of refunds performed during the defined time period.
Refunds Amount	The total amount of refunds for the defined time period.
OCT Count	The total count of original credit transactions (payouts) performed during the defined time period.
OCT Amount	The total amount of original credit transactions (payouts) performed during the defined time period.
Net Processing	Total due from processing (not including fees)

Chargeback Activity

The table below summarizes the parameters that appear in the Chargeback Activity section.

Parameter	Description
Payment Method	The payment method used for the transaction.
Card Type	Indicates what kind of card was used.
	Possible values: Debit Credit
Chargeback Count	The number of chargebacks received during the defined time period.
Chargeback Amount	The total amount of chargebacks for the defined time period.
Cancel Chargeback Count	The number of canceled chargebacks during the defined time period.
Cancel Chargeback Amount	The total amount of canceled chargebacks for the defined time period.
RDR Count	The number of Rapid Dispute Resolution (RDR) events.
RDR Amount	The disputed amount of Rapid Dispute Resolution (RDR) events.
Net Chargeback	Total due from chargebacks (not including fees).

Fees

The table below summarizes the parameters that appear in the Fees section.

Parameter	Description
Payment Method	The payment method used for the transaction.
Card Type	Indicates what kind of card was used.
	Possible values: Debit Credit
Card Product	Possible values: Consumer Commercial Electron Premium
Jurisdiction	Possible values: domestic intra EEA intra non-EEA interregional
Prepaid	Indicates whether it is a prepaid card.
Price	The fee rate per transaction.
Count	The total count of charged fees.
Amount	The total transaction amount on which a commission was charged.
Fee Due	Total fee charged amount.