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The Risk Alerts – User Report is a condensed version of the Risk Alerts – Transaction report, and allows you to search suspicious transactions according to email, User ID, or credit card.

The Risk Alerts – User Report is available to merchants of the following roles: Risk_ReadOnly, Risk_Actions, and Management (see Roles).

For each group (email, User ID, and credit card), you have the number of review and drill down options.

Report Filters

The following filters are available when generating a Risk Alerts – User Report:

Filter Fields	Description
Client Name	The name of the client where the transaction originated.
Trigger Date Range	The date range during which a case is flagged as suspicious and triggers a review.
Was Handled	Indicates whether the review was handled.
Group By	The report can be run according to either Email Address, User ID, or Credit Card/PAN.

To generate a Risk Alerts – User Report:

From the main menu select Risk > Risk Alerts > User.
Use the Report Filters to narrow the search parameters for your report
Press Run Report. The report is displayed according to the filters you have defined or selected.

You can export your report to Excel, CSV, or PDF format.

Number of Reviews Column

From the search results, you can press the Number of Reviews column to view all suspicious transactions that were reviewed for a particular User ID.

The window that opens is similar to the window that we see in the Risk Alerts – Transaction Report. You can further re-run the report using the report search Manage Report Settings and perform several actions to the transactions using Actions.