Overview

This report displays four transaction key performance indicator (KPIs) according to 3D version and issuing bank, which are the critical (key) indicators of merchant 3D secure traffic. The KPIs are shown for the top 10 countries; the top 25 issuers can be viewed.

The report provides a focus for strategic and operational improvement, creates an analytical basis for decision making in regards to traffic management routing, and helps focus attention on increased conversion.

The report is available for the following roles: Management, Risk_ReadOnly, and Risk_Actions.

This report is not affected by the user time zone.

KPI Type

The four KPI radio buttons allow you to choose what type of KPI to view:

KPI Type	Description	Notes
Approval Ratio	Calculation is per count transaction type and result: Approved divided by (Approved +Declined)	For 3D and non-3D authorized transactions. For transaction type = Auth and Sale (including corrections).
Conversion Ratio	Calculation is per count transaction type and result: Approve divided by (Approved + Declined + Filter Error (GW and custom fraud))	For 3D and non-3D authorized transactions. For transaction type = Auth and Sale (including corrections.
Abandonment (Walk-Away) Ratio	3D Version 1: Number of transactions with Authentication Result empty and Auth Required Result = 'Y' divided by total Auth3D transactions 3D Version 2: Number of transactions with Authentication Result is empty and Auth Required Result = 'C' divided by total Auth3D transactions	For 3D authenticated transactions
Challenge Ratio	3D Version 1: Number of Auth3D transaction types with Auth Required result = 'Y' divided by the total number of Auth3D transactions 3D Version 2: Authentication flow = Challenge divided by Total Authentication flow	For 3D authenticated transactions

Generating a 3D-Secure KPI Report

When generating a report, you can search a date of up to four years back with a maximum time span between the chosen dates of three months.

Refer to the Reports page that explains the basic format of the reports that can be generated using the Control Panel. The page also describes how to use the various settings that allow you to generate a report with only the most relevant data, how to export your report, as well as create, schedule, and manage queries.

To generate a 3D-Secure KPI Report:

From the Menu bar, select Risk > 3D-Secure KPI.
Select the relevant KPI button.
Use the available filters if you wish to narrow the search parameters for your report.
Press Run Report. The report is displayed according to the settings and filters you have defined or selected.

3D-Secure KPI Report

The results are displayed in descending order according to the number of 3D-Secure 2 transactions. For information regarding an icon displayed in the report, scroll over the icon to display a tooltip.

Above the Search Result section, the filters that were used in the search are presented, and these can be used to further refine your search.

Details Column

Press to show a breakdown of the top 25 issuers per country.

Report Parameters

The following table describes the information displayed in the report.

Parameter	Description	Notes
Issuer Country	The country where the issuing bank that processed the transaction is located.	The top 10 issuer countries (for credit cards only) are displayed.
Issuer Name	The name of the issuing bank.
MCC Code	The client industry code.	You can hover over any code to see its industry.
Ratio	The ratio calculation for the KPI type selected, as defined in KPI Type. "Vs. Industry" compares the same merchant industry with all our merchants in the same industry.
Count	Total number of transactions.
Amount	Total monetary amount of transactions.