This report displays four transaction key performance indicator (KPIs) according to 3D version and issuing bank, which are the critical (key) indicators of merchant 3D secure traffic. The KPIs are shown for the top 10 countries; the top 25 issuers can be viewed.
The report provides a focus for strategic and operational improvement, creates an analytical basis for decision making in regards to traffic management routing, and helps focus attention on increased conversion.
The report is available for the following roles: Management, Risk_ReadOnly, and Risk_Actions (see Roles).
KPI Type
The four KPI radio buttons allow you to choose what type of KPI to view:
| KPI Type | Description | Notes |
|---|---|---|
| Approval Ratio | Calculation is per count transaction type and result: Approved divided by (Approved +Declined) | For 3D and non-3D authorized transactions. For transaction type = Auth and Sale (including corrections). |
| Conversion Ratio | Calculation is per count transaction type and result: Approve divided by (Approved + Declined + Filter Error (GW and custom fraud)) | For 3D and non-3D authorized transactions. For transaction type = Auth and Sale (including corrections. |
| Abandonment (Walk-Away) Ratio | 3D Version 1: Number of transactions with Authentication Result empty and Auth Required Result = 'Y' divided by total Auth3D transactions 3D Version 2: Number of transactions with Authentication Result is empty and Auth Required Result = 'C' divided by total Auth3D transactions | For 3D authenticated transactions |
| Challenge Ratio | 3D Version 1: Number of Auth3D transaction types with Auth Required result = 'Y' divided by the total number of Auth3D transactions 3D Version 2: Authentication flow = Challenge divided by Total Authentication flow | For 3D authenticated transactions |
Generating a 3D-Secure KPI Report
Refer to the page that explains the basic format of the reports that can be generated using the Control Panel. The page also describes how to use the various that allow you to generate a report with only the most relevant data, how to your report, as well as create, schedule, and manage .
To generate a 3D-Secure KPI Report:
- From the Menu bar, select Risk > 3D-Secure KPI.
- Select the relevant KPI button.
- Use the available filters if you wish to narrow the search parameters for your report.
- Press Run Report. The report is displayed according to the settings and filters you have defined or selected.
3D-Secure KPI Report
The results are displayed in descending order according to the number of 3D-Secure 2 transactions. For information regarding an icon displayed in the report, scroll over the icon to display a tooltip.
Above the Search Result section, the filters that were used in the search are presented, and these can be used to further refine your search.
Details Column
Press 
to show a breakdown of the top 25 issuers per country.
Report Parameters
The following table describes the information displayed in the report.
| Parameter | Description | Notes |
|---|---|---|
| Issuer Country | The country where the issuing bank that processed the transaction is located. | The top 10 issuer countries (for credit cards only) are displayed. |
| Issuer Name | The name of the issuing bank. | |
| MCC Code | The client industry code. | You can hover over any code to see its industry. |
| Ratio | The ratio calculation for the KPI type selected, as defined in KPI Type. "Vs. Industry" compares the same merchant industry with all our merchants in the same industry. | |
| Count | Total number of transactions. | |
| Amount | Total monetary amount of transactions. |
Last modified October 2024