Overview
From the Menu bar, select Finance > PIX Balance and the Pix Balance report appears.
The report is used to display operator balances for each payment institution. In addition, operators can transfer funds from their transactional accounts to their proprietary account.
The report is set in accordance with the UTC time zone, and is not affected by the user’s time zone.
PIX Balance Report
The following table describes the parameters that are displayed in the report:
| Parameter | Description | Notes |
|---|---|---|
| Provider Name | The name of the providers. | |
| Account Number | The account number associated with the merchant account, as received from the provider. | |
| Total Balance | The total available balance under the account. | The amount is received directly from the provider. |
| Last Update Date | The last updated date according to the provider. | When a merchant transfers funds and the transaction is approved, the "Last Update Date" may not immediately reflect the change. The field is only updated by the provider once the funds have actually been transferred. |
| Actions | Transfer Funds | The action is only available for users that do no have a read-only role. |
Action
When a merchant performs an action, funds are transferred from the transactional account to the configured corporate account. The merchant must enter an amount that is less than the available balance shown under the “Total Balance” column. Once the transaction completes successfully, a Transaction ID is provided along with the transaction result. The merchant can copy the Transaction ID and track the status in the Transaction Report.
If the transaction result is “Pending,” the transaction awaits final approval. The merchant should wait for this approval before transferring additional funds. Once the transaction is approved, the “Total Balance” column is updated, and the last updated date also reflects the change.
Last modified November 2024