On this page:

Overview

The Transactions Report contains all the available data for your transactions such as the status of the transaction, whether the currency was converted, and the amount.

Generating a Transaction Report

Refer to the Reports page that explains the basic format of the reports that can be generated using the Control Panel. The page also describes how to use the various settings and filters that allow you to generate a report with only the most relevant data, how to export your report, as well as create, schedule, and manage queries.

To generate a Transaction Report:

From the Menu bar, select Operations > Transactions.
Press Manage Page Settings to set which and how parameters are displayed in the report.
Select the date range of the report from the dropdown.
Press Filters if you wish to narrow the search parameters for your report.
Press Run Report. The report is displayed according to the settings and filters you have defined or selected.

Transactions Report

The results are displayed in descending order according to date. For information regarding an icon displayed in the report, scroll over the icon to display a tooltip.

Above the Search Result section, the filters that were used in the search are presented, and these can be used to further refine your search.

Linkage Column

The Linkage column contains two icons:

Press to open the Transaction Life Cycle window, which shows a summary of all the transaction details arranged by informational tabs, as well as a history of the transaction as it relates to other transactions (if relevant).

The Transaction Life Cycle is only available for events successfully processed by Nuvei.
Press to show a summary of all the transaction details arranged by the same informational tabs.

Just above the report table is the Actions dropdown, which allows you to perform various actions for the specific transaction (see Actions).

Actions

The Actions dropdown above the report enables you to open a help request with Nuvei Support, as well as perform the following actions to the transactions in the report: Refund, Payout, Void, Settle, Void Credit, and Fast Payout. The actual actions available for each transaction depends on the type and status of each individual transaction.

After completing a given action, a message appears at the top of the page showing that the action was approved and a new related transaction ID was assigned, which appears in the Related Transaction ID field.

Contact Support

To contact Support:

In the Chargeback Report, select the relevant transaction(s).
In the Actions dropdown, select Contact Support.
A window opens where you can choose the subject of your question.
From the Request dropdown, choose the subject of your inquiry. The relevant request form is opened, which includes the Transaction ID(s) of the transaction(s) you selected.
Fill in the details of your query accordingly.
Press Preview to view the request before submitting it.
Press Submit.

Refund

After a transaction has been settled by Nuvei through the acquirer bank, you can refund the customer through the Control Panel. If the transaction has yet to be settled, in some cases, you can void the transactions. For more information, see Void.

You can refund a transaction for any amount up to the original payment amount that has been settled, but not a transaction that has been charged back. If you want to credit the customer beyond the original amount, see Payout.

In addition, you can partially refund a transaction multiple times as long as the partial amounts combined are less than or equal to the original transaction.
When you refund a transaction, the original amount of the transaction is displayed. If the transaction was converted to another currency by the customer, the converted amount is also displayed. When you refund the transaction, the transaction is refunded in the converted currency while your account is charged the original amount in the original currency.

Refund is not available if:

The transaction is not Approved or Settled.
The transaction was reported as Chargeback.
The action is not supported in this payment method.
The transaction was already fully refunded or voided.
The refund amount was above the original transaction amount.
400 days have past since the transaction was processed (meaning the card token expired).
The sale transaction has a related pre-chargeback alert.

To refund a transaction:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Refund; the Bulk – Refund window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the Client Unique ID associated with the original transaction.
You can return the original amount or issue a partial refund by entering a different amount in the Action Amount column.

If the currency of the transaction was converted, you can only issue a payout for the full amount.
Press Yes, Submit to have Nuvei process the refund for the original amount of the transaction or for the amount entered.

Payout

When you want to pay or credit a customer, you can locate the customer’s original deposit and return funds up to or in excess of the original transaction amount. You can issue a payout for Sale transactions that have been approved or settled. For each transaction, you can issue multiple payouts.

For each payout you issue, an additional transaction is generated with the Trans Type Credit.

Payouts are subject to issuing bank restrictions and industry regulations.
Each payment has their own requirements and processes for issuing payouts. If you require further assistance, please contact Nuvei Payment Support Team.
Payout is not available if the transaction is not Approved or Settled.
Payout is not available if the transaction was reported as Chargeback.
Payout is not available if the action is supported in this Payment method.
Visa has restrictions for Fraud refunds for Gaming.
Under Visa International regulations, fraud refunds and non-CFT credits may be processed up to a limit of 5% out of the total sales amount of the merchant from the start of the calendar month. Note: This filter is only applied to clients in the Gaming industry.
The Mastercard OCT limit is 50,000 Euros or the appropriate currency equivalent per transaction.
Under Visa International regulations, non-money transfer OCTs can be processed up to an equivalent amount of 50,000 USD per credit card per day.
Beginning in August 2020, Visa increased transaction limits from USD 50,000 to USD 125,000 in the Europe region for domestic and intra-EEA Visa Direct non-money transfer or funds disbursements OCTs.

To issue a payout:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Payout; the Bulk – Payout window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
You can issue a payout for the original amount or enter a different amount for payout in the Action Amount column.
Note: If the currency of the transaction was converted, you can only issue a payout for the full amount.
Press Yes, Submit to have Nuvei process the payout for the original amount of the transaction or for the amount entered.

Void

You can void a Sale or Auth transaction before the transaction is settled by Nuvei. When you void a Sale or Auth transaction, the original debit transaction does not appear on the customer’s credit card statement as it is canceled before it is settled. Voiding transactions allows you to back out of an erroneous or fraudulent transaction. For Sale transactions, the voided transaction must be processed within 24 hours of the original transaction. If the transaction has already been settled, you can only refund the transaction. For Auth transactions, voiding the Auth transaction releases any funds held as a result of the authorization.

When you request that a transaction be voided, the original amount is displayed. If the transaction was converted to another currency, the converted amount is displayed. Voids are not intended to perform refunding, as such, you can only void the full amount, the original or the converted.

After the transaction is voided, Nuvei displays the transaction three times in the Control Panel. The original transaction that was approved retains the same status, a second transaction with the status Modified, and a third transaction with a new Transaction ID has the status Void.

Void is not available:
- When the clearing was already executed. This is usually up to 24 hours on a weekday and can be even more than 24 hours on weekends.
- In acquiring banks with a single message flow (only with dual message flow).
- When Void was already done.
Void is available only for transaction types Sale, Auth, Settle, and Credit, and when Transaction Result is Approved.

To void a transaction:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Void; the Bulk – Void window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
Press Yes, Submit, and Nuvei attempts to void the transaction. If the transaction cannot be voided, an error message is displayed. In this situation, you can contact Nuvei Payment Support Team to try to void the credit.

Settle

From the Transaction Report, you can locate all your current approved authorized transactions and settle them from within the Control Panel. You can settle any transaction that has not already been settled following an authorization. After you attempt to settle the transaction, the result of the attempt is displayed in the report. If the attempt was successful, the transaction status changes to settle in the report.

When you settle a transaction, the original amount of the transaction is displayed. If the transaction was converted to another currency by the customer, the converted amount is also displayed. When you settle the transaction, the transaction is settled in the original currency while the customer is charged the converted amount in their selected currency.

The allowed time frame for settling/capturing is up to 7 days and is per configuration.
A partial settling requires special configuration.
The pre-authorization time frame is 30 days for Mastercard and 7 days for Visa.
Settle is not available when:
- The Auth is not approved.
- Settle has already been done.

To settle a transaction:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Settle; the Bulk – Settle window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
You can issue a settlement for the original amount or enter a different amount for settlement in the Action Amount column.
According to merchant configuration, you can issue a settlement for an amount higher than the Auth amount in the Max Settle Amount column.
Press Yes, Submit to have Nuvei process the settlement for the original amount of the transaction or for the amount entered.

Void Credit

You can void a Credit transaction before the funds are returned to the customer’s account by Nuvei. When you void a Credit transaction, the credit is not applied to the customer’s account as it is canceled before it is settled. Voiding Credit transactions allows you to back out of an erroneous or fraudulent transaction. If the transaction has already been credited, the funds cannot be returned to your account.

Void Credit is not available:
- When the clearing was already executed. This is usually up to 24 hours on a weekday and can be even more than 24 hours on weekends.
- In acquiring banks with a single message flow (only with dual message flow).
- When Void Credit was already done.
Void Credit is available only for transaction types Sale, Auth, Settle, and Credit, and when Transaction Result is Approved.

To void a credit transaction:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Void Credit; the Bulk – Void Credit window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
Press Yes, Submit, and Nuvei attempts to void the credit. If the credit transaction cannot be voided, an error message is displayed. In this situation, you can contact Nuvei Payment Support Team to try to void the credit.

Fast Payout

Fast Payout, also known as Visa Direct (Visa) or MoneySend (Mastercard), is an innovative platform to speed up bank transfer payment processes by routing transactions based on card numbers.

With Fast Payout, the end user receives the funds within 30 minutes.

Fast Payout is not available if the transaction is not Approved or Settled.
Fast Payout is not available if the transaction was reported as Chargeback.
Fast Payout is not available if the action is supported in this Payment method.
Visa has restrictions for Fraud refunds for Gaming. Under Visa International regulations, fraud refunds and non-CFT credits may be processed up to a limit of 5% out of the total sales amount of the merchant from the start of the calendar month. Note: This filter is only applied to clients in the Gaming industry.
The Mastercard OCT limit is 50,000 Euros or the appropriate currency equivalent per transaction.
Under Visa International regulations, non-money transfer OCTs can be processed up to an equivalent amount of 50,000 USD per credit card per day.
For the Visa Europe region, transaction limits from USD 50,000 to USD 125,000 for domestic and intra-EEA Visa direct non-money transfer or funds disbursements OCTs.

To issue a fast payout:

In the Transaction Report, select the relevant transaction.
In the Actions dropdown, select Fast Payout; the Bulk – Fast Payout window opens.
Note: For non-converted transactions, the Converted Amount field is not displayed.
[optional] Select the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
You can issue a fast payout for the original amount or enter a different amount for fast payout in the Action Amount column.
Note: If the currency of the transaction was converted, you can only issue a payout for the full amount.
Press Yes, Submit to have Nuvei process the fast payout for the original amount of the transaction or for the amount entered.

Omnichannel (Card Present)

Card Present transactions are transactions initiated by dipping/swiping/tapping a card (or other payment devices) against a physical point of sale (POS) terminal, or by manually entering the card details at a terminal.
Applicable card present transaction types: Sale, Auth, Settle, Void, Refund, Close Batch.
If you want to search for Card Present transactions, please go to Filters and set the Processing Channel filter to “Card Present”. All details for the relevant transactions appear on the Card Present tab in the report.
The following actions are allowed or not allowed for card present transactions using the Control Panel:
- Refund and Payout are allowed for transaction types Sale and Settle, but only for cleared transactions (Was Transmitted parameter = YES)
- No actions allowed for Auth.
- Void for card present transactions is not allowed via the Control Panel, only via the terminal.

Bulk Actions

The Bulk Actions feature enables you perform an action to numerous transactions at a time. The actual actions available for each transaction depends on the type and status of each individual transaction.

To perform a bulk action:

In the report table, use the individual checkboxes in the leftmost column to select the transactions desired, or the top checkbox to select all transactions, to take one of the available actions.
Press the Actions dropdown above the report and select an available action (non-applicable actions appear faded).
A pop-up window appears showing all transactions for which the action is possible.
For refunds, payouts and settlements, the amount may be edited by entering an amount in the text box in the Action Amount column. For refunds and settlements, the adjusted amount must be lower than the original amount.
For all actions, you can use the Copy referral details checkbox to retrieve the reference number associated with the original transaction or enter the number of a different transaction to which you wish to link this refund.
You can optionally add a comment to the action.
Press Yes, Submit to confirm and a pop-up message confirms the action and the transactions are updated accordingly. Each of the individual transactions performed by the bulk action receive a new transaction ID, which is displayed in the confirmation pop-up.
[Optional] Press Export to download a report of the actions performed.

Report Parameters

This section provides tables that describe the parameters that can be selected to be displayed in the report arranged by tabs using Manage Report Settings.

Transaction

Parameter	Description	Notes
Date	The date and time when the transaction was submitted.	The selected time range from the previous three years’ transactions that are to be searched. General reports (without using any search parameters) can be generated in intervals of up to six months. The date range for searches of specific parameters may be up to 12 months. This field is always displayed.
Transaction ID	The Nuvei transaction ID.	When searching for a specific transaction, the Date Range value is ignored and the results of your transaction search are displayed for the past 180 days. This field is always displayed.
Related Transaction ID	The transaction ID of the related transaction when two transactions are related to each other.	This field is relevant for the following transaction flows or uses cases: Auth-Settle, Auth3D-Sale, Sale-Credit, Sale-Void, and Sale-Sale (only in rebilling transactions).
Transaction Type	The transaction type of the transaction.	By default, six kinds of financial transactions are selected. This means that only transactions that have financial impact are presented by default. To view additional transaction types, you can select transactions listed under Others or you can use “Select All”.
Authorization Type	The type of authorization given to a transaction. Possible values: Pre-authorization: When the merchant does not yet know the amount to be captured. It allows the merchant to increase or decrease the initially authorized amount later. Final Authorization: The final amount is approved by the cardholder, and the transaction will definitely be captured in full. The authorized amount cannot be adjusted.
Currency	The (original) currency of the transaction.	This may be different from the final currency of the transaction when the transaction is converted to another currency.
Amount	The (original) amount of the transaction.	This may be different from the final amount of the transaction when the transaction is converted to another currency.
Transaction Result	This field indicates the result of a transaction.	When the transaction is modified, this field indicates the initial status of a transaction and then any subsequent changes. If a transaction does change status, a link to the related transaction appears in the Related Transaction ID field. This field is always displayed. The following results are the most common: Approved, Declined, Error, Filter Error, Canceled The Return result indicates the correction from Approved to Declined for deposit (sale) and Credit (Payout) transactions. In addition, settled transactions may be reversed by a consumer's bank due to exceptional circumstances. When a consumer's bank returns a settled payment, the transaction result is Return. This is relevant for merchants who are processing under the echeckselect payment method with the Mazooma Direct bank.
Is Partial Approval	Defines whether partial approval was executed.	This field is always displayed.
Reason Code	The reason that a transaction was declined by a bank.	The following results are the most common:
Filter Reason	The reason that a transaction was filtered by Nuvei.	Approved, Declined, Error, Filter Error, Canceled
Processing Channel	Indicates the channel used in the transaction.	The Return result indicates the correction from Approved to Declined for deposit (sale) and Credit (Payout) transactions. In addition, settled transactions may be reversed by a consumer's bank due to exceptional circumstances. When a consumer's bank returns a settled payment, the transaction result is Return.
Acquiring Bank	The acquirer bank or APM involved in the movement.	This is relevant for merchants who are processing under the echeckselect payment method with the Mazooma Direct bank.
Multi-client	The multi-client account in which the transaction was processed.	Multi-client accounts are made up of client accounts, each with their own transactions.
Client Name	The name of the merchant account that was set in the payments Gateway and is associated with the transaction.
Site Name	Cashier site ID created by Nuvei.
APM Reference	The reference number of the APM used for the transaction.
Affiliate	The name of the affiliate from which the transaction originated.
PPP Order ID	The Order ID that Nuvei generates for each transaction processed through the payment page.
Bank Transaction ID	A transaction ID provided by the APM or bank.
Client Unique ID	The ID of the transaction in the merchant’s system.	This value must be unique. This field is always displayed.
Auth Code	The transaction's authorization code provided by the issuer bank.
Custom Data	Any custom data you want displayed in the transaction details in the report.
Is Credited	Indicates if the transaction was credited or not.
Credit Type	The type of credit for transactions in which the customer was credited. Possible values: Refund – The customer is credited up to the full amount of the original transaction. Payout – The customer can be credited up to or beyond the original transaction. Fast Payout – The customer can be credited up to or beyond the original transaction within 30 minutes. Not a credit – When the transaction is not a refund or a payout.
Is Cascaded	Indicates if the transaction was cascaded.	If you select Yes, the cascaded details are displayed in additional table.
Is Modified	Indicates if the transaction was modified.	If this filter is set to No, the Modification Reason filter is disabled.
Modification Reason	When displaying modified transactions, displays the reason the transaction was modified.	If the Is Modified filter is set to No, this filter is disabled.
Product ID	The alpha-numeric code that you assigned for a product.
URL	The name of the site as defined by you through the customSiteName parameter.	If not defined, it is the name as configured in the Nuvei system.
Entry Mode	Indicates the point of sale entry mode. Possible values: Contactless ICC Contactless magstripe ICC Read (chip) ICC Read (chip)+PIN Magnetic stripe swiped Manually (key-entered)
Terminal ID	Identifier for the terminal.	The value of this parameter is chosen by you from a range that Nuvei provides. This parameter also appears under the Card Present tab.
Terminal Country	The country where the terminal is located.	This parameter also appears under the Card Present tab.
Offline Transaction	Indicates if the Card Present transaction was not authorized prior to being settled. Relevant for card present transactions.	Authorization is the process of checking the validity and available balance of a customer's credit card prior to the transaction being accepted. Settlement is when the funds are actually transferred from the customer to the merchant. Based on the transaction type specified in the authorization request, the Gateway initiates the settlement step. As part of the settlement process, the Gateway will send a settlement request to the financial institution to request a transfer of funds. This parameter also appears under the Card Present tab.
Merchant Attendance	Indicates if the merchant was present during the card-present transaction.	This parameter also appears under the Card Present tab.
Is Currency Converted	Indicates if the transaction currency was converted or not.
ARN	The Acquirer Reference Number associated with the transaction.
RRN	The Reference Retrieval Number is a unique identifier generated by the payment service for a specific merchant, which can be used to retrieve the original transaction data.	Relevant for transaction types: Auth, Sale, Settle, and Voids.
Lifecycle ID	The Lifecycle ID is determined by the first Transaction ID in a series of transactions in a timeline.
Is Fast Funds	Indicates whether the sub-integration process of the payment method is Fast Payout or not.
Provider Decline Reason	Decline reason as returned by the Provider’s API.
Descriptor	Transaction’s merchant identifier for card statement.
Sub-merchant Name	The name of the submerchant under the Payment Facilitator (PayFac) account.
Sub-merchant Country	The country of the submerchant.
Sub-merchant City	The city of the submerchant.
Subscription ID	The ID number of the recurring subscription.
Was Transmitted	Indicates if the transaction was transmitted to the acquirer bank or not.
Encrypted ID	This is the APM Reference ID.
Batch ID	Indicates the batch number for clearing.	Relevant only for merchants processing with Nuvei NA acquiring and for card present transactions.
BSP Country	The country associated with the Billing and Settlement Plan to which the transaction is related.	The value of this field is the country's flag/icon when available. You can place your mouse over the flag to display the name of the country in a tooltip.
Converted Amount	The final amount of the transaction in the converted currency.	This may be different from the original amount of the transaction when the transaction is converted to another currency.
Network Token Used	Indicates if the token generated by the scheme was used or not. Possible values: Yes No empty	Relevant for Mastercard and Visa.
Invoice	Invoice numeric value received from the merchant.	This parameter is related to Omnichannel transactions, and it appears when the processing channel is set to "Card Present."
Scheme Identifier	Scheme transaction identifier for Visa Direct.
Tip	A numeric value representing the part of the total transaction amount for a tip.	This parameter is related to Omnichannel transactions, and it appears when the processing channel is set to "Card Present."
Provider Additional Information	The information is presented in JSON format.	Example: EMAIL=**@gmail.com&PAYERID= *&PAYERSTATUS=verified& SALUTATION=&FIRSTNAME=John &LASTNAME=Doe& BILLINGNAME=John Doe &STREET=1 Any Street &CITY=Cityville&STATE= &ZIP= 12345&COUNTRY=GB &COUNTRYNAME=United Kingdom &ADDRESSID=PayPal &ADDRESSSTATUS=Confirmed
Cashback Amount	A numeric value representing the part of the total transaction amount for cashback (a certain percentage of money back).
Original Client	Original Client.
Surcharge Amount	A numeric value representing the surcharged part of the total transaction amount.	Surcharge is the tax additional charge.
Industry	The industry name that is associated with the client.
Clerk ID	A numeric value representing the worker who submitted the transaction.	This parameter is related to Omnichannel transactions, and it appears when the processing channel is set to "Card Present."
APM Request ID	Describes the Request ID that Nuvei generates when Nuvei sends the request to the APM provider.	Relevant only for APMs. This parameter can be used to search for transactions in free text search.
Refund Authorization Status	"Online Refund" refers to the act of sending an authorization request to card schemes for Refund transactions, rather than simply including them in the clearing process. This indicates whether an authorization for a refund request has been approved or declined by the payment provider. Nevertheless, Nuvei might attempt to clear the refund regardless. Possible Values: Refund authorization attempted and declined by issuer Refund authorization attempted and approved by issuer Refund authorization attempted and ended in error No refund authorization	• The Online Refund is applicable only if it is configured for the merchant and for Nuvei Acquiring. • Relevant only for Credits transaction type. • This parameter can be used in Select Filters.
Is Prepaid	Indicates if the card used for deposits is pre-paid or not.
Personal ID	The user's Personal ID number.
Lot Number	This is the Batch file Number which is identifier of the closing file generated by Nuvei for the banks.
Trace Number	This is the ID of transaction inside the Lot Number (Generated for the banks),
Number of Installments	The number of scheduled, evenly-divided payments used to spread out the cost of a purchase over time.
Anticipation Type	The time when the transaction installments are included in the merchant balance. Possible values: NA – No Anticipation Type STD – Each payment according to the payment plan. A01 – The total transaction amount after one day. A30 – The total transaction amount after 30 days.
Installment Funding Type	Indicates who obtained or allocated the funds to cover the scheduled installments. Possible values: Issuer Acquirer
External Auth Date	Indicates the date and time the authorization was processed by TSYS/Tango.
External Token Provider	The external provider that provides the token for a credit card transaction.
Subscription Type	Indicates the recurring type. Possible values: MIT (Merchant Initiate Transaction) – One-time Payment Recurring – Regular, recurring charging of the user
Subscription Step	Indicates the recurring transaction type. Possible values: Initial Transaction Subsequent Transaction
Is AFT	Indicates if the transaction is a Visa Account Funding Transaction (AFT). Possible values: Yes No	This is a transaction in which funds are pulled from a Visa account and subsequently used to fund another Visa or non-Visa account.
MC Data Only	Indicates if additional transaction risk data was shared with the issuing bank for non-3DS Mastercard transactions to help improve authorization rates and reduce fraud.
Source Application	Indicates the source of a transaction that was manually uploaded. Possible values: Control Panel Batch Upload Control Panel Case Management Control Panel Transaction Control Panel Paylink

Payment

For APMs, the parameters change according to the payment provider.

Parameter	Description	Notes
Payment Method	The icon of the payment method used for the transaction.
Payment Option	The sub-integration process of the payment method (i.e. fast checkout) used for the transaction.
Payment Sub-method	The payment channel used on the provider side.
PAN	First digit and last four digits of the credit card.	For example: 4***********7917 In Filters, the merchant can use the buttons just above the PAN text box to toggle between Credit/Debit Card and Alternative Method. When the transaction is for an APM, this field appears as ACCOUNT ID instead of PAN.
Issuing Country	The location of the credit or debit card provider.	This icon represents the country's flag. You can place your mouse over the flag to see the country's name in a tooltip.
BIN	The first six digits of the credit/debit card that identifies the issuing institute.
Card Type	Indicates what kind of card was used. Possible values: Debit Debit anonymous prepaid Debit prepaid Credit
Expiration Date	The expiration date of the payment card.
Issuer Bank	The name of the issuer bank for credit card transactions.
Name on Card	The customer's name as it appears on their credit/debit card.
Card Brand	Card scheme sub-brand.
Card Product Type	Indicator if a card is a consumer or corporate type.
External Scheme Identifier	Unique card group reference code that can be transmitted during a transaction and that refers to another transaction generated within the group.
UPO	The user payment option IDs of the registered payment methods associated with the User Token ID.

Consumer

Parameter	Description	Notes
Billing Country	The customer's country.	The value of this field is the country's flag/icon when available. You can place your mouse over the flag to display the name of the country in a tooltip.
IP Country	The country where the IP address is located.
Email Address	The customer's email address.	You can view transactions that have been processed for the customer for the previous year by entering the customer's email address and changing the Date Range of the report.
User ID	The customer's ID that you assigned to the customer.	You can view specific users that have processed transactions according to their User ID in the previous year by entering the User ID and changing the Date Range.
Billing First Name	The cardholder's first name.
Billing Last Name	The cardholder's last name.
Billing Address	The cardholder's address.
Billing City	The customer's city of residence.
Billing State	The customer's state.
ZIP Code (Billing ZIP)	The customer's ZIP code.
Billing Phone	The customer's phone number.
IP Address	The customer's IP address.
Device Type	The type of device. Possible values: Desktop Mobile Tablet TV Unknown
Device Name	Indicates the model name of the device.	Examples: Apple iPhone, Samsung GT-S7390, Google Nexus 10, Nokia Lumia 820
Device OS	The operating system of the device.	Examples: Android, iOS, Windows 10
User Token ID	Uniquely identifies the user in the merchant’s system.	The merchant passes this parameter to Nuvei.
Billing Middle Name	The cardholder's middle name.
Name Verification Request Result	Refers to the immediate outcome of the name check when the verification process occurs. It is a preliminary result based on whether the name matches or not. It indicates whether the cardholder name verification result was performed or not. Possible values: Name match performed Name match not performed Name match not supported

Authentication

Parameter	Description	Notes
Transaction Highlights	Presents various important aspects of a particular transaction.	Currently, this column indicates if Liability Shift is YES or NO for Sale transactions.
AVS Result	The AVS processor’s response. Possible values: A – Address matches, ZIP does not E – Ineligible transaction G – Address information unavailable N – Neither address nor ZIP matches R – Retry (system unavailable or timed out) S – Card type not supported U – Address information unavailable W – 9-digit ZIP match, address does not X – Exact match, 9-digit ZIP and address Y – Address and 5-digit ZIP match Z – 5-digit ZIP matches, address does not
CVV2 Result	The CVV2 response. Possible values: D – Invalid security code M – Match N – Not Match P – Not Processed S – CVV should be on the card but the merchant indicates it is not U – User is unregistered Y – Match
Is 3D	Indicates if the transaction was processed in 3D Mode.	Yes: The transaction was managed in 3D mode. No: The transaction was not managed in 3D mode. Not Managed: Your transactions are not managed by Nuvei.
ECI	The Electronic Commerce Indicator (ECI) indicates the level of security used in a 3D program when the cardholder provides payment information to the merchant. Possible ECI data values are: Visa: 5 – The cardholder was successfully authenticated. 6 – The issuer or cardholder does not participate in a 3D-Secure program. 7 – Payment authentication was not performed. Mastercard: 2 – The cardholder was successfully authenticated. 1 – The issuer or cardholder does not participate in a 3D-Secure program. 6 – Payment authentication was not performed. If the ECI value was downgraded (usually from 5>7), the column indicates both the original ECI value and the new one.	This parameter is displayed only for 3D-Secure transactions.
Authentication Status	The result of the 3D authentication process. Possible values: N – Authentication failed U – Authentication could not be performed E – Error Y – Authentication successful A – Attempts processing performed
Enrollment Status	Indicates if the customer is enrolled in 3D-Secure. Possible values: N – Cardholder not participating U – Unable to authenticate E – Critical field validation failed Y – Card participate
PSD2 Scope	Indicates if transaction jurisdiction is included in the directive scope of the second payment service.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Is SCA Mandated	Indicates if a transaction is required to mandate a strong customer verification.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
3D Version	Indicates which version of the 3D-Secure protocol was used for processing.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
3D Message Version	Indicates the version of the 3D-Secure 2. Possible values: 2.0.1 2.1.0 2.2.0	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Authentication Flow	Indicates the final decision of authentication in a 3D-Secure flow, derived by the combination of an Acquirer and Issuer decisions. Possible values: Frictionless – User authentication step up was waived by the Issuer bank. Chargeback Liability Shift is with the Issuer. Challenge – User authentication step-up was required by the Issuer bank. Chargeback Liability Shift is with the Issuer in case that challenge was successfully completed. 3D Flow halted due to technical reasons – User authentication failed for technical reasons. Exemption – User authentication step up was exempted by the Issuer bank following acquirer request. Chargeback Liability Shift is with the merchant.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Is Liability Shift	Indicates whether a transaction is granted with a fraud chargeback liability shift.	If Yes, liability shift is on the issuer. If No, liability shift is on the merchant (this is a generalisation, not a guarantee). This applies to all 3D-Secure versions.
Is External MPI	Indicates the source of 3D-Secure transactions.	This is only supported from 3D-Secure version 2.2 and above. This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Acquirer Decision	Indicates if the transaction was exempted from a challenge flow and was requested by the Acquirer.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Acquirer Decision Reason	The exemption indicator that was sent to the Issuer bank.	This field is also visible in the Timeline area in the Transaction Life Cycle for Auth3D transactions.
Authentication Status Reason	The authentication status reason for 3D-Secure 2.0 Auth3D transactions.

IBT Enrichment

This tab is populated only for merchants that are processing with payment method = echeckselect, and bank = Mazooma Direct.

Parameter	Description	Notes
U.S. State	The state where the payment transaction amount is used.
Routing	The consumer's bank routing number provided by the merchant.
Account	The consumer's bank account number.
Account Type	The consumer's bank account type provided by the merchant. Possible values: Checking Savings
R.R.	The Risk/Limit rating assigned to the consumer.
eCSErrCd	The error code for declined or rejected transactions.
OBTErrCd	The error code by IBT for declined or rejected transactions.
Error Code Description	The error description for declined or rejected transactions.
Notification Status	The status of the transaction notification between Instant Bank Transfer and the merchant system. Possible values: Notify completed Notify initiated Notification sent Not required
OBT Error Code Description	The IBT error description for declined or rejected transactions.
Ext Ref No	The transaction reference number in the ACH batch file, which is sent to the bank by IBT.
Channel (Payment Method)	The payment method used to process the payout transaction.
Payee	The transaction payee (the merchant).
Merchant Settlement CAT (Return Category)	The return category.	Populated only when Transaction Result is Return.
Merchant Settlement AMT	The amount deducted from the merchant account balance.	The merchant account balance is not adjusted until after the final representation attempt.
Merchant Settlement CUR	The 3-letter ISO currency code of the amount deducted from the merchant account balance.
FI Settlement Date (Recent Return)	The date of the most recent return.
FI Settlement ECS Code (Return Code)	The ACH return code based on the reason for the return.
FI Settlement ECS Code Return Reason	The ACH return code reason according to this Transaction Returns table.
FI Settlement Obt Code (Mazooma Return Code)	The ACH return code by Mazooma.
FI Settlement Obt Code Description (Mazooma Return Description)	The ACH return code description by Mazooma.

Transactions Summary Report

The Transactions Summary Report displays transactions updated with the latest corrections. For example, if transactions were pending and then were approved, merchants only see the approved transactions.
In addition to the regular Transaction Report, you can generate a smaller report that presents the following parameters according to the time range and other filters you selected.

Transaction Type
Currency
Transaction Result
Total Count
Sum Amount

When you generate a Transaction Summary Report, Manage Report Settings and Actions are disabled.

To display the Transaction Summary Report:

From the Search Options Bar, press Summary Report: Yes from the dropdown.
Enter and select the relevant details for the relevant search fields in the Transaction Information, Payment Information, Consumer Billing Information, and Authentication Information areas.
Press Run Report and the Summary report is displayed.

Sample Transactions Report

Press here to download a sample of an exported report.

Press here to download a file that shows the grid column format.