On this page:

Overview

The Nuvei Control Panel enables merchants to view their existing rebilling plans. This includes a detailed drilldown of all transactions in a specific plan. Additionally, a merchant can create new plans within this interface, as well as modify and delete existing plans.

To ensure a smooth subscription experience to both its merchants and their customers, Nuvei has implemented a retry engine into its rebilling service.

If a recurring payment is declined, the merchant is notified with a Direct Merchant Notification (DMN) callback and our retry mechanism is initiated. Three retries are attempted, each after 72 hours. If the third retry fails, the subscription is canceled, and the merchant is notified accordingly with a notification indicating a subscription cancelation.

Generating a Recurring Plans Report

Refer to the Reports page that explains the basic format of the reports that can be generated using the Control Panel. The page also describes how to use the various settings and filters that allow you to generate a report with only the most relevant data, how to export your report, as well as create, schedule, and manage queries.

To generate a Recurring Plans Report:

On the main menu bar, press Operations > Recurring > Plans.
Press Manage Page Settings to set which and how parameters are displayed in the report.
Use the available filters if you wish to narrow the search parameters for your report.
Press Run Report. The report is displayed according to the settings and filters you have defined or selected.

Recurring Plans Report

Linkage Column

From the search results, you can press to view all linked recurring subscriptions within that plan in a new window (see Recurring Subscriptions).

Actions

From the search results, you can press in the left column to select one of three options for any plan:

Create a new subscription
Press to create a new subscription under the current plan, with the details of the plan used as a default.
Enter and/or edit the details of the subscription using the various dropdowns and fields and press Save changes when done.
Edit a plan
Press to update the details of the current plan.
Update the details of the plan using the various dropdowns and fields and press Save changes when done.
Deactivate/activate a plan
Press to deactivate an active plan or press to activate a deactivated plan. The status of the plan is updated accordingly.

Updating a plan influences only subscriptions that were created or edited after this action and are associated with that plan. If a merchant wants to edit older (existing) subscriptions related to this plan, the merchant must edit those related subscriptions individually.

Once a plan is canceled, a merchant cannot create new subscriptions for that plan. When you deactivate a plan, existing subscriptions are still active. If a merchant wants to deactivate older (existing) subscriptions related to this plan, the merchant must deactivate those related subscriptions individually. A plan is not deleted, but its status can be changed to ‘INACTIVE’.

Report Parameters

This section provides tables that describe the parameters that can be selected to be displayed in the report arranged by tabs using Manage Report Settings.

Parameter	Description
Plan ID	The ID number of the recurring plan.
Status	The status of the plan: Possible values: Active Inactive
Plan Name	The name of the recurring plan.
Currency	The configured currency of the merchant.
Recurring Amount	The subscription amount of the plan.
Initial Amount	The setup fee of the recurring plan.
Trial Period	The trial period of the recurring plan in days, weeks, month, or years.
Recurring Period	The period of time the recurring plan lasts in days, weeks, month, or years.
Description	The description of the recurring plan, entered as free text.

New Plan Button

Press at the top of the page to add a new recurring plan.
Enter the details of the plan using the various fields and dropdowns and press Save when done.