Introduction
Nuvei guarantees to do its best to detect and prevent fraud in real-time and offline, but at the end of the day, the Nuvei platform is a decision support system, and your cooperation and actions are crucial to secure your processing account in the long term.
The purpose of this guide is to provide you with a smooth onboarding process that makes you aware of the risks involved in card-not-present (CNP) processing, as well as Nuvei’s products and services built from years of experience with mitigating risks.
The guide provides an overview of common terminology and regulations and describes your initial fraud screening profile that was customized for you during your onboarding process. Your initial profile detailed in this guide might differ according to the rules, compatibility/efficiency, and emerging fraud trends.
The guide includes the following topics:
Describes three types of services that help merchants assess the risk of a transaction and authenticate the cardholder to prevent chargebacks.
A list of the most common transaction types with their descriptions processed in the Nuvei system.
Describes credit restrictions using filters and payout restrictions that apply to Mastercard and Visa customers.
Explains what the “fraud to sale ratio of transactions” is and the Visa and Mastercard programs that aim to reduce high fraud-to-sale ratios.
Explains what the “chargeback to sale ratio of transactions” is and the Visa and Mastercard programs that aim to reduce high chargeback-to-sale ratios.
Card Scheme Compliance Programs
Describes Visa and Mastercard programs to protect customers from illegal and brand-damaging transactions.
Describes chargeback types, the chargeback lifecycle in Visa, Mastercard, Amex, and Diners, dispute process, contesting a chargeback, Chargeback Reason Codes, and chargeback documentation.
To learn more about our risk services, contact Nuvei Technical Support.
Last modified September 2024