The Control Panel is the administrative, back office tool for merchants using the Nuvei payment page service. The Control Panel helps merchants manage their workflow from developing payment pages to managing transactions and account balance.
Audience and Scope
This guide is written for merchants and their employees assigned to managing reports and handling transaction data. It describes Nuvei’s Control Panel and how to navigate the Control Panel interface, understand the information it provides, and leverage the functionality of the Control Panel.
Definitions, Acronyms, and Abbreviations
Transaction: The request made to Nuvei via HTTPS requests when a product or service is exchanged between a customer and a merchant.
Merchant: A client of Nuvei that uses the Public Payment Page as its payment page for processing transactions.
Customer: The individual purchasing a product or service from the merchant through the Nuvei Public Payment Page.
Merchant’s Website: The website accessed by the customer when purchasing a product or service.
Payment Process: The process where the Nuvei server arranges for the payment to transfer from the customer’s credit card/account to the merchant’s account.
The Control Panel overview includes the following topics:
Setting Up and Using the Control Panel
Before using the Control Panel, there a few configurations that must be set, such as password, as well as a number of optional features that may be set at your discretion. The following contains information regarding these configurations along with general information regarding use of the Control Panel.
The right side of the Navigation Bar at the top of the page contains links to various menus related to your account. Here, you can change the language setting, open the Nuvei Help Center, contact Nuvei Technical Support, manage account notifications, and manage your profile.
Reports
This page explains the basic format of and instructions that apply to many of the reports that can be generated using the Control Panel. The various reports contain information and functionalities that relate to a variety of transactions.
Control Panel GO
Nuvei’s Control Panel GO enables you to access your payment activities and manage your merchant account data anytime, anywhere. It provides you with near-real time dashboards with various slice and dice options per payment method, acquiring bank, country, and so on.